More and more companies  are starting to use electronic communications.

Instead of calling someone and going through "press 1, press 4, press 7, ..." -- all the voice mail jungles -- people send electronic messages.

Instead of faxing a 200-page document and waiting for 4 hours plus paying a large phone bill, people email it within a few seconds and pay a penny or nothing.

Instead of printing a huge volume of color catalogs and shipping them by Federal Express when customers need them in a hurry, companies use a World-Wide Web site to deliver multimedia (color, sound, and video) catalogs to customers within seconds. Electronic communication is super-fast and very inexpensive.

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